| Our business strategy is based on our
belief that our customers value consistent, predictable business processes
that deliver exceptional product and service quality.
To enable the deployment of
our strategy, Parlec implemented and continues to maintain and improve
our Quality Management System. The
System was originally implemented in 1996, achieving certification to
the ISO 9001:1994 Standard in 1997. Our System has since been re-certified
to ISO 9001:2000 Standard.
A primary element of our annual business planning and
deployment process is to review all aspects of our business and define
objectives for the
improvement of our key business processes. These objectives include the
development of improvement actions needed to:
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Evaluate
current process performance against planned process output. |
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Identify
the sources of process variation that result in variance in each transaction
and each product we ship. |
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Initiate
continual improvement activities to reduce variation and prevent the
occurrence of product, service and transaction noncompliance. |
We strive to maintain a culture throughout the company
that enables all employees to embrace a customer-focused, data driven
philosophy and apply it to everything we do. When improvement opportunities
are identified, either internally or through communication with our customers,
every effort is made to identify the root cause of the issue and implement
sustainable process improvements. |
